Your Privacy is Important to Us – Our Commitment To Privacy
This notice applies to all information collected from or submitted to the “ecoConnect” Web Site but to make this notice easier to read we will use the term “our Web site”, which means “ecoConnect” Web Site.
Application of This Notice
This Notice applies only to the information collected by “ecoConnect” from the users of our Web site. It does not apply to information collected by “ecoConnect” in any other way, including offline.
The Information We Collect
This notice applies to all information collected or submitted on this website. On some of our pages, you can order products, make requests, and register to receive materials.
The types of personal information collected at these pages are:
Name Including Title and Business Name
Address
Email address and website address
Phone number
On some pages, you can submit information about other people. For example, if you order a ticket on behalf of someone else and want it sent directly to the recipient, you will need to submit the recipient’s email address.
In this circumstance, the types of personal information collected are:
Name
Address
email address
Phone Number
The Information We DO NOT Collect:
Credit/Debit Card Information
The Way We Use Information:
We use the information you provide about yourself when placing an order only to complete that order. We do not share this information with outside parties except to the extent necessary to complete that order. We use the information you provide about someone else when placing an order only to ship the product and to confirm delivery. We do not share this information with outside parties except to the extent necessary to complete that order.
We use return email addresses to answer the email we receive. Such addresses are not used for any other purpose and are not shared with outside parties. We use non-identifying and aggregate information to better design our website and to share with advertisers. For example, we may tell an advertiser that X number of individuals visited a certain area on our website, or that Y number of men and Z number of women filled out our registration form, but we would not disclose anything that could be used to identify those individuals.
We never use or share the personally identifiable information provided to us online in ways unrelated to the ones described above without also providing you an opportunity to opt-out or otherwise prohibit such unrelated uses.
Our Web site also does track certain information about the visits to our Web site. For example, we compile statistics that show the numbers and frequency of visitors to our Web site and its individual pages. These aggregated statistics are used internally to improve our Web site and for product development and marketing purposes generally. Those aggregated statistics may also be provided to advertisers and other third parties, but again, the statistics contain no personal information and cannot be used to gather such information.
In a few areas on our Web site, we ask you to provide information that will enable us to verify whether you are entitled to access and use certain information, materials and services available from our Web site, or to enable us to enhance your site visit, to assist you with customer service or technical support issues, or to follow up with you after your visit, or to otherwise support your customer relationship with “ecoConnect”. It is completely optional for you to participate. However, failure to participate may mean that you cannot access and use certain information, materials and services.In each of the instances above, we typically ask for your name, email address, phone number, address, law practice information, productpreference information, email ID and password, as well as other similar personal information that is needed to register or subscribe you to services or offers. On occasion, we may ask for additional information to enable us to provide you with access to and use of certain information, materials and services. In the case of newsletters or mailing lists, you will be able to “unsubscribe” to these mailings at any time.
How We Use Information:
“ecoConnect” – Only Uses Your Personal Information for Specific Purposes. The personal information you provide to us when using our Web site, such as your name, postal or email address or telephone number will be kept confidential and used to support your customer relationship with “ecoConnect”, and to notify you of special offers, updated information and new products and services from “ecoConnect” offers from third parties that we think may be of interest to you, or used by “ecoConnect” or third parties for the purpose of conducting market research or surveys on behalf of this site. Agents or contractors of “ecoConnect” who are given access to your personal information will be required to keep the information confidential and not use it for any other purpose than to carry out the services they are performing for “ecoConnect”.
“ecoConnect” may enhance or merge your information collected at its Web site with data from third parties for purposes of marketing products or services to you.
With respect to network advertising companies (companies that manage and provide advertising for numerous unrelated companies), to the extent that “ecoConnect” utilizes such advertising companies to provide advertisements on our Web site, “ecoConnect” may provide them with your log-in name and any demographic information about you that we collect. Those advertising companies may combine that data with non-personally identifiable data collected by the advertising company from your computer solely for the purpose of delivering on our Web site advertisements that are targeted to you.
Circumstances may arise where we are required to disclose your personal information to third parties for purposes other than to support your customer relationship with “ecoConnect”, such as in connection with a corporate divestiture or dissolution where we sell all or a portion of our business or assets (including our associated customer lists containing your personal information), or if disclosure is required by law or is pertinent to judicial or governmental investigations or proceedings. Our Commitment to Data SecurityTo prevent unauthorized access, maintain data accuracy, and ensure the correct use of information, we have put in place appropriate physical, electronic, and managerial procedures to safeguard and secure the information we collect online.
How You Can Access or Correct Your Information
You can request a copy of the personally-identifiable information that “ecoConnect” has collected about you via the Internet by contacting our Information Privacy Manager at the address below. You can also have factual inaccuracies in this information corrected by contacting this same person.You can correct factual errors in your personally identifiable information by sending us a request that credibly shows error.
To protect your privacy and security, we will also take reasonable steps to verify your identity before granting access or making corrections. You can access all your personally identifiable information that we collect online and maintain by sending us an email at helpme@eco-connect.com. We use this procedure to better safeguard your information.
How Do We Protect Your Personal Information Once We Have It?
We take appropriate technical and organizational measures to guard against unauthorized or unlawful processing of your personal data and against accidental loss or destruction of, or damage to, your personal data. While no computer system is completely secure, we believe the measures implemented by our site reduce the likelihood of security
problems to a level appropriate to the type of data involved. We have security measures in place to protect our user database and access to this database is restricted internally. However, it remains each user’s responsibility:
a. to protect against unauthorized access to your use of the Site;
b. to ensure no-one else uses the Site while the user’s machine is “logged on” to the Site service;
c. to log off or exit from Site when not using it; and
d. where relevant, to keep his/her password or other access information secret.
All personal information is stored on a secure server. We do not store credit card numbers or related identifying information on any Site server. All such information is stored by our credit card processing partner, on their secured servers, and is protected via its proprietary methods. Please remember that many services and transactions are performed by our business partners. Our privacy policy and our security or common practices do not apply to other companies.
What is a Cookie and Why Do We Use Them?
A “cookie” is a small piece of information sent by a Web server to store in a Web browser so that it can later be read back from that browser. We may use cookies to store some personal preferences for your future visits. Cookies allow us to recognize you more quickly; therefore, your time spent on our site can be more personalized and productive. You’ll find that cookies are an industry standard and are used at most major Web sites in much the same way we use them here at our Site. We use third-party site usage tracking companies to analyze your Site visit or to conduct surveys. In the course of serving our pages, these third parties may place or recognize a unique “cookie” on your browser.
These companies may use information (not including your name, address, e-mail address or telephone number) about your visits to the Site and other Web sites in order to help us understand how to serve you better. We also use third-party advertising companies to serve ads when you visit our Site. These companies may use information (not including your name, address, email address or telephone number) about your visits to this and other Web sites in order to provide advertisements about goods and services of interest to you. When you view a web page on our Site that contains advertising provided by one of these third parties, the service provider may place a cookie on or retrieve a cookie from your computer if you have not disabled your browser from receiving cookies.
If you wish, you can prevent cookie files from using (non-personal) information about you by either deleting the cookie folder in your browser or by putting your browser’s Privacy setting higher, but doing so will mean that (a) your use of the Site will be adversely affected (and quite possibly entirely prevented), (b) your experience of this and other sites that use cookies to enhance or personalize your experience will be adversely affected, and (c) you will not be presented with advertising that reflects the way that you use our, and other, sites. You find out how to make these changes to your browser at this site:
www.allaboutcookies.org/manage-cookies/
Changes to this Privacy Policy
We reserve the right to change this Privacy Policy from time to time, and post the new version on the Site. When we do so, we will notify you of the fact on the main screen of the Site and the new version of this Privacy Policy will take effect, and will govern all Site services and your relationship with us:
a. commencing one month after the date of posting;
b. if earlier, when (following posting of the new Privacy Policy) you make an inquiry or otherwise interact with us or another user; or
c. immediately upon the date of posting, if the changes are not to operative provisions, or not capable of adversely affecting you – examples of which would include, without limitation, changes to contact details referred to, or the refinement of provisions that are already included, in this Privacy Policy.
How long will we keep your personal data?
We will retain your personal data only as long as is necessary for the purposes to which you consent under the Terms and Conditions and this Privacy Policy, or as is required by applicable law, and then we will delete it.
Disclosure for legal reasons
Your personal data may be disclosed if we or an entity processing your data on our behalf are compelled to do so by law, or receive a valid, legally compliant request by a law enforcement or governmental authority.
Return Policy and Legal Notice:
The following return policies will apply to all purchases made from “ecoConnect”, its agents or employees, including all internet purchases through eco-connect.com, eco-connect.org, Green in the City, or through “ecoConnect’s” Cvent ticketing platform (collectively, hereinafter referred to as the “Seller”). The terms of the return policy will vary depending on the category of the item purchased and in the event that you purchase multiple items, each item will be governed by the category that it falls under. This language shall be made a material part of any transaction involving Seller acting in the capacity of a wholesaler or retailer to a customer, purchaser, buyer, successor in interest, their invitee, assignee or end user of any third party (collectively, hereinafter referred to as “Buyer”).
Event e-Tickets Return Policy & Legal Notice
All purchases of seminar, debate, workshop or other event e-Tickets are final at the time of the sale and may not be returned or exchanged and no refunds will be issued. All e-Tickets are valid only for the date of the event, or in the event of a postponement, cancellation or delay, the e-Tickets are valid only for the new date of the event. In the event that an event is rescheduled it is the responsibility of Buyer to ascertain the new date of the event by viewing the “ecoConnect” website, or by calling +44 870 803 3581. In the event that e-Tickets are misdirected, or the event is rescheduled, no new e-Tickets will be issued. In the event that an event is canceled and no new date is set, a full refund, less shipping and handling, will be issued. Seller shall have no liability for any injury occasioned or suffered or any liability incurred as a result of Buyer traveling to, participating in, consuming food and or drink at or returning from any event promoted by or otherwise affiliated with Seller. In the event of any claim or dispute arises from any purchase made from Seller the Buyer or any item or event related thereto, both parties agree that all such claims and disputes must be submitted to and governed by binding arbitration submitted to an arbitrator in the United Kingdom and Ireland and the laws of the United Kingdom and Ireland shall govern. In the event that any part of this policy shall be held invalid by any arbitrator or court, that item shall be read and interpreted in the manner which would be legally valid having the meaning closest to the actual language and spirit of the policy and all other provisions shall remain valid and in full force and effect. In no event shall Seller be liable to Buyer or any third party for anything in excess of a full refund of the initial sale price of the transaction which would give rise to any such claim. Any and all questions about the above return policies and legal notices shall be made in writing to “ecoConnect”. in writing to helpme@eco-connect.com
This policy may be amended from time to time in the sole discretion of “ecoConnect” and no variance from these policies will be honored unless it is in a writing of “ecoConnect” from the above address or in hard copy.
Merchandise Return Policy & Legal Notice
Any books, clothing, apparel or other similar items purchased through from Seller may be returned within 14 calendar days from the date they are shipped by Seller, or its designated agent or vender if the item is unused and in the same condition that it was in at the time it was shipped by Seller. Return postage shall be at the expense of the Buyer. In the event that an item is returned in compliance with this policy, the Buyer will receive a full refund of the merchandise purchase price, excluding the cost of shipping and handling or may be exchanged for a different size, based on the request of the customer. All refunds will be in the form chosen by the Seller, and in most cases will be in the same form as the initial payment. Any refund due for an order paid for in whole or in part by check will likewise be refunded by a check issued no sooner than thirty (30) days from the date that the item is returned in order to allow for the initial instrument to be presented and honored by the Payor bank. Buyer hereby releases Seller from any claim, loss or liability occasioned as a result of the purchase or use of any merchandise purchased by Seller. Buyer acknowledges that Seller makes no claims, warranties (either express or implied), or representations as to fitness for a particular purpose about any product which Seller offers for sale and Buyer, to the extent allowed by law, waives any claims or rights to same. Once you have entered your details you will be redirected to the payment site where you can enter your payment details over a secure connection.
How To Contact Us
Should you have other questions or concerns about these privacy policies, please contact us at helpme@eco-connect.com
